Something that the UK government have had on the agenda for several years now, it’s often discussed that the whole of the country needs to have broadband access as soon as possible.
And when we look at the technology that’s being developed, it’s simply amazing to see how far internet connections have come on in general – it wasn’t that long ago when we were still using 56k modems!
So with all of the discussions that are taking place around the necessity of high quality broadband, how much truth is there in those statements that explain businesses won’t be able to see the most success without it, for example?
As farfetched as they may seem, we actually believe there’s a lot of truth behind them and without broadband internet, whilst organisations will still be able to see success, it won’t be to the extent that’s possible.
A lot of this is down to changing customer requirements and not actually something an organisation can do in one way. By this, we mean that great broadband connections aren’t necessarily needed so a company can upload files quickly, for example, but they’re needed so customers can have their expectations and needs met perfectly.
A prime example of how this can happen is when we look at the fact the digital experience an individual has with a company today is far more in-depth than it ever has been.
A couple of years ago, it was expected that a customer would visit a company’s website, find out some basic information and then contact them via e-mail or phone to discuss whatever it was they wanted to talk about further.
Today, consumers expect to be able to do everything they need to with a company through their online presence.
Find out basic product details. Have access to in-depth company information. Be able to view high quality images. Watch helpful, informative videos. Engage instantly with the brand via a range of different channels.
Now although a company can essentially provide all of this, it requires a great internet connection for customers to be able to benefit from it. Without a fast, high quality connection, your digital presence could be the same as a shop that no one can enter – no matter how great it looks inside, if it’s not accessible, the investment you’ve made into developing it could be completely wasted.
And it’s when you realise this that you begin to be aware of just how vital high quality broadband connections can be to your business’s success.
We do our utmost to offer the best advice and IT support in Durham and the surrounding areas as we can, as we know just how vital it is that all organisations have access to the information they need.
However, we also know that digesting and fully understanding the information can be a difficult or confusing process – as it can be when it comes to realising the importance of broadband – which is why we really do aim to ensure we provide our advice and support in the most suitable way possible, so you can fully understand everything you need to.