provider


EE Denies Hiding Online Complaints

Mobile service provider EE has recently been criticised for covering up customer complaints in order to maintain a good image by channelling complaints into private chats to prevent the issues from being visible to the public. Despite these allegations, EE has denied it all, claiming private chat windows are only […]


Apologies From BT After Broadband Issues

An apology has been sent out to BT users after problems developed last week preventing BT customers from connecting to social media, banking and shopping sites. It is unknown as to the number of customers affected, however the issues were reported across different parts of the UK including Cornwall, Eastbourne, […]


Deal To Combat Piracy In The UK 1

In 2010, it was suggested by the Digital Economy Act (DEA) to cut off offenders from their broadband if they were to be discovered downloading online content illegally through piracy. This idea was however opposed by Internet Service Providers (ISPs) who stated that it would require for users to be […]