Virtual Receptionist

If you have been set up with a Synergy Auto-Attendant you can make changes to the configuration via our Virtual Receptionist.

  1. Access Virtual Receptionist
  2. Log-into the web portal using the auto-attendant telephone number and PIN. To enter your telephone number you should remove the 0 at the start and add 44

Your PIN will have been supplied with your Synergy subscription details.

Can I adjust my Synergy Virtual Receptionist schedule?

If your main number is a Synergy Virtual Receptionist then you can set and adjust a weekly schedule for your company office hours in here. Additionally the Virtual Receptionist gives you the option to set up to 16 public or custom holidays for your company annually as well. Download the Virtual Receptionist user guide for more detail.